Customer Inquiry and Initial Assessment

1. Receive customer inquiry
2. Assign inquiry to relevant department (AMC, Installation, Interior Work, etc.)
3. Conduct site visit (if necessary)
4. Gather requirements and information
5. Provide initial quote/proposal

Proposal Approval and Project Assignment

1. Customer approves proposal
2. Assign project manager and team
3. Create project schedule and timelin

Project Execution

1. Schedule maintenance visits
2. Perform maintenance tasks for HVAC, VRVs, VAVs, fire dampers, AHU, kitchen equipment

1. Procure materials
2. Install air conditioners (cassette, ductable, split, tower AC)
3. Install VAVs
4. Install duct installations

1. Conduct construction / renovation work
2. Install electrical, plumbing, carpentry, painting, flooring, blinds, wall papers, and film

Quality Control and Project Completion

1. Conduct regular quality checks
2. Ensure work meets standards
3. Complete project
4. Obtain customer feedback

After-Sales Support

1. Provide warranty/support services
2. Schedule follow-up maintenance visits innovation, and teamwork.

Our Commitment

1. Superior Service: Arkair is committed to providing exceptional service and building lasting relationships with its clients.
2. Professionalism: The company's core values include reliability, innovation, and teamwork.
3. Customer Satisfaction: Arkair's goal is to ensure trouble-free service and smooth operations for its customers.